We’ll help you design it. Manage it. Measure it. And improve.
What to expect from our Mystery Shopping services:
The true path to customer joy begins with immersion. At Energise Sales, we don’t simply ask your customers about their perceptions, observations, interactions, and experiences.
We truly become your customers.
Here at Energise sales, we have a team dedicated to mystery shopping auditing. We help companies by putting staff training programmes and their strategy decisions to the test.
Customers interact with business’s in various ways and our services will adjust to support your business model.
Our Mystery Shopping Services consist of:
- Mystery shopping research
- Call centre mystery shopping
- Social media monitoring
- Retail audits
- Customer satisfaction surveys
Our Goal::
We can design a custom program to help you obtain accurate information about customer preferences, measure existing employee performance based on a unique set of metrics, and capture real-time insights around what value customers are looking to receive from your brand.